buycar.com.au Ltd. is bound by the National Principles under the Privacy Act 1988. A copy of the National Principles are available for your perusal at our premises or you may access a copy from the Office of the Federal Privacy Commissioner.
buycar.com.au Ltd. provides the following privacy statement:
Contact details for buycar.com.au Ltd. are as follows:
Suite 1, 513 Main St Mordialloc, Vic 3195
PO Box 5341, Mordialloc VIC 3195
0400 289 227 (Please contact us during AEST business hours
Click the "contact us" link at the top of this page
What information does buycar.com.au Ltd. collect?
buycar.com.au Limited records information from persons who visit websites operated by buycar.com.au*(see end of this page) and or create an online advertisement, complete online forms, complete surveys or send us emails. This information is collected for business purposes. The types of information we keep on record will depend on the advertisement that you create, or the type of form or survey you complete or the product or service you request. Generally we keep a record of the following types of information about you:
Information that you have provided which may identify you, such as your name, address and contact details which you enter in a form or survey on our website;
Information that you have provided in the form of feedback or email; and
Your permission to use your personal information for marketing purposes or to send you special offers from time to time.
It is not compulsory for you to provide us with your personal information which we may have requested from you for us to perform a service for you, however, without the specified information, we may not be able to fulfil your request or provide you with the service you require.
Cookies may be used to store visitors' preferences and to record session information.
When you visit buycar.com.au, the following information is recorded for statistical purposes:
Your IP address;
The date and time of your visit to the site;
The pages accessed and documents downloaded;
The referring web page; and
If you contact us, the type of browser and operating system that you use
Note: No attempt will be made to identify individual users with their browsing activities, except in the unlikely event of an investigation, where the law enforcement agency may warrant to inspect the Internet log files.
Note: Some information disclosed to buycar.com.au is passed on to other organisations or individuals so that they can help with browser inquiries; details are described below. Other than what is described below, buycar.com.au will not pass on or sell information that relates to, or can be used to identify any individuals.
How does buycar.com.au Ltd. use the information collected?
All information disclosed to buycar.com.au Ltd may be accessed by authorised buycar.com.au Ltd. Staff who may access your information to fulfil your request.
If you are an advertiser on www.buycar.com.au your information is held confidentially in a secure database. Some of your information will be published in your advertisement, in accordance with your instructions and for the period during which your advertisement is active. Your information is only accessible for alterations by you in your capacity as advertiser or by approved buycar.com.au staff. It is the advertiser's responsibility to ensure that their details on the buycar.com.au website are current and correct.
Browsers Privately Advertised Used Car Enquiries
If you have submitted your details to inquire about a privately advertised used car, the information may be accessed and reviewed by our authorised buycar staff and is passed onto the advertiser of the vehicle. If you do not wish for your information to be passed on, please do not complete our online inquiry forms.
Licensed Dealers Advertised Cars
When completing an online form to inquire about a new or used car for sale from a licensed car dealership, the information provided may be accessed and reviewed by our authorised buycar staff and may be passed on to the licensed car dealer or other parties, (i.e. used cars: the owner of the vehicle; new cars: the nearest dealer(s) or other parties to suit your needs). The information that you provide is given to the licensed dealer or other parties to allow them to contact you in relation to the supply of information, testing and sale of the vehicle. The licensed car dealer or other parties are required to follow their own privacy guidelines with your information once received from buycar.com.au Ltd. If you do not wish for your information to be passed on, please do not complete our online inquiry forms.
buycar.com.au Ltd may undertake a survey to determine your use and satisfaction in relation to your inquiry.
Finance and Insurance Enquiries
When you enquire about finance or insurance, you will be asked to submit certain information. This information may be accessed and reviewed by authorised buycar.com.au Ltd. staff and may in addition be passed onto finance or insurance professionals from a third party organisation. This process is designed to assist you in obtaining information and services related to finance, insurance and other products to suit your requirements. If you do not wish for your information to be used in this way, please do not complete our online Finance or Insurance enquiry forms.
buycar.com.au Ltd may undertake surveys to determine your use and satisfaction in relation to your inquiry.
When you enquire about Vehicle Inspections, you will be asked to submit certain information. This information may be accessed and reviewed by authorised buycar.com.au Ltd. staff and may in addition be passed onto a third party organisation so that they can assist with your enquiry. This process is designed to assist you in obtaining products or services to suit your requirements. If you do not wish for your information to be used in this way, please do not complete our online Vehicle Inspection forms.
buycar.com.au may undertake surveys to determine your use and satisfaction in relation to your inquiry.
Other Online Forms:
When completing online forms for:
News and special offers from buycar.com.au Ltd., you will be contacted by buycar.com.au via email with newsletters and details of special offers as per your request. You can opt out from this service at any time by following the instructions included in the newsletter or special offers sent to you or by clicking on the "contact us" link at the bottom of this page
Vehicle Alerts, you will be contacted by buycar via email updating you on the latest vehicles as per your request.
Email a Friend, the details of the vehicle selected will be forwarded to the email addresses you supply to buycar.com.au.
All information received from browsers is stored in a secure format for buycar.com.au's own use.
If you send us an email we will use your personal information to respond to your request.
We do not purchase or sell lists of mobile phone numbers.
Can I access my personal information that I have previously given to buycar.com.au Limited?
Yes you can. You have full control of your personal information which is held in our secure buycar.com.au Ltd. database. We endeavour to ensure your information is true and correct at all times. Upon request, we can make adjustments and update your details to reflect correct data.
In addition to the above assurances, any information held by buycar and related individuals is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised buycar staff.
Changes to the buycar.com.au Ltd. Privacy Statement
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to "opt out"(1) of these uses. If you are concerned about how your information is used, you should check back at our website periodically or contact us at the contact points at the base of this statement.
We will try our best to answer any queries as quickly as possible.
1 "OPT OUT" is the description of a link on an email which when clicked enables the customer to request that their data no longer be included for this use.